Refund policy

We hope you love your purchase! However, if you need to return an item, we offer a 10-day return policy from the date of receipt. Please notify us as soon as possible if you wish to return your order. We will issue a full refund (excluding shipping costs) provided the item is returned in its original condition within 10 days.

Please be aware that customers are responsible for return shipping and insurance costs. We cannot be held liable for items lost or damaged during return shipping. Once we receive your return, your refund will be processed within 7 working days.

For fragile and larger items that are sent by local delivery please contact us to organise pick up. 

As our items are antique or vintage, they may show signs of wear due to their age. If you need more details about the condition of an item, feel free to email us at info@buson.com.au.